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Privacy Details

Welcome to AcadexAI, a platform provided by Multiecon Enterprise. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you access https://acadexai.com or use our services.

1. Information We Collect

• Personal Data: Name, email, phone, institution and user profile details.
• Usage Data: IP address, device info, session data, and browser type.
• Communication Data: SMS, email, app notifications for attendance, homework, exams, etc.
• Cookies: Used to improve experience and personalize content.

2. How We Use Your Data

• Deliver platform features and services
• Send academic and administrative notifications
• Provide support and maintain system stability
• Comply with legal requirements

3. Data Ownership & Processing

• You or your institution own the data.
• We process it solely to provide AcadexAI services.
• All data is encrypted in transit and at rest.
• Data is exportable post-termination within 30 days.

4. Sharing of Data

We do not sell your data. We only share it with:

• Your institution’s authorized personnel
• Third-party service providers (e.g., SMS vendors) under DPAs
• Regulatory authorities, when legally required

5. Communication Authorization

By using AcadexAI, you authorize us to send:

• Attendance alerts
• Homework and assignment updates
• Exam and event notifications

Messages may be sent via SMS, email, and in-app channels as per institutional consent.

6. Data Security

• HTTPS & TLS encryption
• Firewalls and access control
• Role-based permissions
• Regular audits and updates

7. Your Rights

• Access, update, or delete your data
• Request data export
• Withdraw consent
• Opt-out of non-essential communication

To exercise these rights, contact us at contact@multieconenterprise.com.

8. Data Retention

We retain your data only as long as required to provide services or fulfill legal obligations.

9. Children’s Privacy

AcadexAI may process student data through institutional consent. We do not knowingly collect data from minors without institutional or parental approval.

10. International Users

By accessing AcadexAI, you consent to processing in India, where our infrastructure is hosted.

11. Limitation of Liability

We are not liable for indirect damages or connectivity issues. Liability is limited as per our Master SaaS Agreement.

12. Changes to This Policy

We may update this policy from time to time. Please review it periodically.

13. Contact Us

If you have questions, email us at:
Email: contact@multieconenterprise.com